Personalizing your bulk messages in Udext is simple with the use of custom fields. These fields allow you to add a personal touch to each message, ensuring that your communications feel more direct and engaging. Here’s how you can use custom fields effectively.
Accessing Custom Fields in Broadcasts
Navigate to Broadcast: Go to the Broadcast section in your Udext account.
Locate the Hashtag Icon: In the message composition area, find the Hashtag Icon (symbolized by #).
Open Custom Field Options: Click on the Hashtag Icon to view the available custom field options.
Adding Custom Fields to Your Message
Choose Custom Fields: You will see options like first name, last name, phone number, and email. These are placeholders for personalized data.
Insert Custom Fields: Click on the desired field(s) to add them to your message. They will appear in your message as {firstname}, {lastname}, {phonenumber}, {email}.
Understanding How Custom Fields Work
In Message Composition: Custom fields appear within curly braces, like {firstname}.
In Sent Messages: When the message is sent, Udext automatically replaces these placeholders with the actual data of each recipient. For example, {firstname} becomes John, {lastname} becomes Doe, etc.
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