Keywords is an app that's all about making your chats smarter and more automatic. It's going to change the way you talk every day. Let's dive in and see how 'Keywords' can make things easier and more fun for you!
Getting Started with Keywords
Accessing Keywords:
Click on 'Apps' in the Udext navigation bar.
Find 'Keywords' and click on 'Start Using' to activate this feature.
Creating Your Keyword:
Once in the Keywords app, click on 'Create New Keyword'. This is the trigger for your automated response.
Assign a specific auto-reply message to this keyword. Whenever the keyword is mentioned in a conversation, your preset message will be sent automatically.
Creative Ways to Use Keywords
Instant Schedule Access:
Set up a keyword like "Schedule". When employees text this keyword, they automatically receive their schedule, linked to tools like Google Sheets or Excel.
Broad Applications:
Use Keywords for a variety of automated responses, from FAQs to event details, making information readily accessible to your team.
Effectively Sharing Keywords
Preventing Auto Translation:
To ensure the keyword is recognized accurately, especially in broadcasts or inbox messages, enclose the keyword in double asterisks. For example, **Schedule**.
This method prevents the auto-translation of keywords and can be used for other purposes as well, ensuring the exact word or phrase is communicated.
Unlocking Seamless Communication
With the introduction of 'Keywords' in our new Apps section, you're not just sending messages but creating an interactive, automated, and efficient communication environment. Can't wait to hear your feedback!
Questions? Chat with us or email [email protected]